Evidence-grade facility operations

Run the whole property.
Prove every task, track every asset and tame every incident.

InFacility unifies asset lifecycle, automated day-to-day operations, incident management and audit-ready compliance in one platform — for hotels, residential societies, warehouses, malls and mixed portfolios.

Free up to 50 rooms · Works offline · No credit card required

Control Room
Live

0%

Completion

0

Open incidents

0

Assets serviced

Task completion · 7 days+9.2%
1007550MonTueWedThuFriSatSun
Today's work5 of 128
  • Room 412 · checkout clean

    Photo verified · 11:02

    Done
  • AHU-7 · filter change

    Assigned to Facilities team

    In progress
  • West stairwell · patrol

    NFC scan captured

    In progress
  • Fire extinguishers · audit

    Due today · Level 2

    Queued
  • Pool pump · inspection

    Signature captured · 09:40

    Done

$0.0B

Projected FM software market by 2033

0.0%

Annual market growth (CAGR)

0x

Cost of reactive vs preventive maintenance

0+

Property types served by one platform

Hotels & ResortsResidential & HOAWarehousesShopping MallsCommercial OfficesHospitalsSenior LivingData CentresAirportsStadiumsCampusesConvention CentresHotels & ResortsResidential & HOAWarehousesShopping MallsCommercial OfficesHospitalsSenior LivingData CentresAirportsStadiumsCampusesConvention Centres
The platform

Every operational system, finally in one place

Most tools solve one slice — maintenance, housekeeping, inspections or incidents. InFacility connects them so a task, its asset, its evidence and its cost stay linked from purchase to retirement.

Purchase → retire

Asset Registry

Every physical asset with QR/NFC tagging, warranty, vendor, depreciation and a complete maintenance history. Nothing gets lost, nothing runs blind.

Preventive + corrective

Maintenance Engine

Time- and usage-based schedules auto-generate work orders. Parts, labour and vendor costs roll up per asset so total cost of ownership is visible.

Schedule or event

Task Automation

Clean Room 23 daily at 11 AM. Guest checkout → clean room. Patrol, pest control, audits — generated, auto-assigned to the right team, photo-verified.

Full lifecycle

Incident Management

Medical, fall, breakdown, security, leak. Open → acknowledged → investigating → escalated → resolved, with every field change logged.

NFPA · OSHA · ADA · more

Compliance & Audit

Digital checklists, compliance calendars, deficiency tracking and one-click audit reports — ready before the inspector arrives.

Live + historical

Control Room & Analytics

A live interactive map of tasks, incidents, staff and sensors, plus trends, KPIs and cost analytics for the decisions that matter.

The gap

Point tools leave a seam. InFacility closes it.

CapabilityCMMSHotel opsEHSInspectionCREInFacility
Asset lifecycle
Preventive maintenance
Recurring task automation
Incident lifecycle
Field-change audit trail
Escalation matrix
Insurance-grade evidence
Mixed property types
The proof layer

Compliance isn't a report. It's a trail.

A system layer runs beneath every task, asset and incident. Presence is proven, evidence is captured, and every change is logged — so auditors, insurers and regulators get answers, not assurances.

  1. 1

    Schedule

    Time, event or on-demand trigger

  2. 2

    Assign

    Auto-routed to the right team or vendor

  3. 3

    Prove presence

    QR, NFC or beacon check-in

  4. 4

    Capture

    Form with photos and signature

  5. 5

    Store

    Immutable, timestamped evidence

  6. 6

    Defend

    Audit report and insurance package

Control room

One live picture of the entire site

Every task, incident, staff member, asset and sensor pinned to an interactive floor map and updating in real time. Dispatch, reassign or escalate without leaving the map.

Control Room
LiveLayersDispatch
InFacility Control Room showing a live facility floor plan with task, sensor and incident pins alongside a running-tasks panel.
Fabrication Plant, Coimbatore — tasks, sensor scans, incidents and staff positions updating live on the interactive map.
Compliance at a glance

Ready before the inspector arrives

Live scores across every framework, with deficiencies opened and corrective actions tracked to closure.

0%Compliance
Cleaning0%
Inspections0%
Maintenance0%

0

Photo-verified completions

0%

Incidents with full audit trail

0

Presence scans this month

Asset lifecycle

Purchase to retirement, on the record

Each asset carries its warranty, vendor, maintenance history and every unit of expense — so CAPEX and replacement decisions are made on data.

  1. PurchasedCost, warranty, vendor
  2. In ServiceInstalled & tagged
  3. MaintenancePreventive + corrective
  4. RepairParts & labour logged
  5. RetiredFull history retained
Escalation

Nothing sits unresolved

Time-based matrices move overdue incidents, tasks and deficiencies up the chain automatically — with a logged record of exactly who was notified and when.

  1. Incident reportedT + 0:00

    Medical · Level 3 · by staff on mobile · GPS stamped

  2. AcknowledgedT + 0:42

    Assigned responder within 1-minute SLA

  3. Escalated to supervisorT + 5:00

    SLA breached · notification logged with recipient

  4. Escalated to facility managerT + 15:00

    Second level · continues up the chain until resolved

  5. Resolved & closedT + 18:24

    Corrective action + resolution report attached

QR · NFC · beacon presence proofImmutable, timestamped storageBefore/after field-level audit
Why teams switch

Built for the questions you can't answer today

Who cleaned Room 412? Was the extinguisher checked? What did the incident look like at 3:14 PM? When an insurer or regulator asks, InFacility already has the answer.

“Supports preparedness duties under applicable regulations — and gives you the evidence to show for it.”

Photo-verified compliance

A task cannot be closed without its attached form and evidence. Proof, not paperwork.

Full incident audit trail

Every field change logged with before/after values, actor, device and time. Reconstruct any event.

Works fully offline

Basements, deep storage, RF-shielded rooms. Work continues and syncs when connectivity returns.

Presence proof

QR, NFC and beacons confirm a person was physically there. No virtual completions.

Escalation that fires

Time-based matrices escalate overdue incidents, tasks and deficiencies up the chain — with a record of who was notified.

Insurance-grade evidence

Continuous, exportable proof of operations for underwriting, renewals and claims.

Pricing

Pay for the property, not the headcount

Enterprise CMMS tools charge per user, which punishes large teams. InFacility prices per room or unit per month, so a 500-room hotel pays for its size — and every staff member can use it.

Starter

Free

up to 50 rooms

  • Asset registry + QR tagging
  • Scheduled task automation
  • Digital checklists with photos
  • Incident reporting & audit trail
  • Web + mobile app
Start free
Most popular

Growth

$4

per room / unit / month

  • Everything in Starter
  • Preventive maintenance engine
  • Vendor & expense tracking
  • Team task pools & shifts
  • Control Room live map
  • Compliance reports & exports
  • Offline mobile sync
Book a demo

Enterprise

Custom

warehouses, malls, multi-country

  • Everything in Growth
  • Multi-country hierarchy & governance
  • Escalation matrices & SLA policies
  • Insurance evidence API
  • SSO, audit & access control
  • Dedicated onboarding
Contact sales

Warehouse and mall operators can use enterprise per-user pricing with custom SLAs. Every plan includes offline mobile, photo-verified tasks and the immutable audit trail.

FAQ

Questions, answered

Still deciding? We'll walk your property hierarchy and compliance obligations on a live demo.

Hotels and resorts, residential societies and HOAs, warehouses and industrial plants, shopping malls and retail, commercial offices, hospitals and senior living, data centres, airports, stadiums, campuses and more. The hierarchy is organisation → country → facility → building → floor → zone → room, so mixed portfolios live in one tenant.

Yes. Tasks, checklists and asset data preload on the mobile app; staff complete work, capture photos and record results offline. Everything queues locally and syncs automatically when connectivity returns, with conflict resolution by timestamp.

Three layers: presence tags (QR/NFC/beacon) confirm the person was physically there, the attached form forces structured evidence such as photos and signatures, and the immutable audit trail records every change with actor, device and time. The result is an insurance-grade evidence package.

Yes. Tasks can be pooled to a team — housekeeping’s floor team, security’s patrol squad, maintenance’s on-call pool. Anyone eligible and on shift sees it; first complete submission wins, and the system records who actually did the work.

Per room or unit per month, so a 500-room hotel pays for its size rather than per seat. A free tier covers up to 50 rooms. Large warehouses and malls can use enterprise per-user pricing with custom SLAs.

Every record is scoped to your organisation, and access is role-based — Viewer, Technician, Manager, Admin and SuperAdmin — with optional location-level restrictions for non-admins.

Book a demo

See your property running live

Bring a floor plan and your compliance obligations. We'll map your hierarchy, generate a week of tasks and show the evidence trail end to end.

  • 30-minute guided walkthrough, no slides
  • Your property types and countries modelled live
  • Free tier immediately after the call