Solution playbook

Data Centres

Zero missed checks. Proof for every SLA.

CRAC, UPS and generator checks cannot be skipped, escalate on SLA, and export as insurer and client evidence — with change management intact.

At a glance
0
Missed critical PM tasks
−30%
Cooling energy
SLA
Alarm acknowledgement
Value

What it changes for data centres

Uptime-critical schedules cannot slip

Every CRAC, UPS and generator check is scheduled, evidenced and auto-escalated if missed.

Client and insurer proof, built in

Timestamped, photo-verified, named-staff checks replace third-party verification and protect contract terms.

Multi-site lifecycle visibility

Generators, UPS strings and CRAC units across halls and sites in one asset registry.

Incidents follow a matrix, not a phone tree

Temperature spikes, leaks and access breaches escalate automatically.

Day-to-day automation

How it automates daily operations

Work is generated from schedules, real-world events or ad-hoc requests, auto-assigned to the right team, and cannot be closed without its evidence.

Scheduled

5 of 5 workflows · Runs on a clock or calendar

Event

0 of 5 workflows · Fires from a real-world trigger

On-demand

0 of 5 workflows · Raised ad hoc by staff or public

Scheduled

CRAC / chiller temperature & humidity

Daily

Rack-inlet readings compared against ASHRAE limits with trends.

Scheduled

UPS battery checks

Weekly, full load quarterly

Voltage and impedance recorded so replacement moves from calendar to trend-based.

Scheduled

Generator testing

Weekly no-load, monthly full-load

Load-bank readings, fuel level and transfer-switch status captured per test.

Scheduled

Fire suppression checks

Daily panel, monthly agent level

FM-200 / Novec agent levels and panel status with evidence.

Scheduled

Leak & access audits

Continuous + daily

Leak sensors plus a daily walk; access-log audit daily with monthly list reconciliation.

Incidents & evidence

How incidents and fields are handled

Each incident type carries its own severity, SLA, captured fields and escalation path — with every change logged.

Cooling failure / temperature spike

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Escalates to on-call engineering with the trend and minutes-above-threshold.

Rack-inlet temp trendCRAC unit IDSetpoint vs actualHot-aisle photoMinutes above ASHRAE

Water leak into server room

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Pages the on-call team and records rack proximity for damage assessment.

Leak-sensor IDAffected hall / floorMoisture photoRack proximityIsolation action

Generator failure during test / outage

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Notifies engineering immediately and attaches the test history.

DG IDLoad-bank readingStart timeFuel levelAlarm codeTransfer-switch status

Unauthorized physical access

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Alerts security with the access-list match and tailgate flag.

Badge IDDoor / mantrap locationCCTV frameTailgate flagAccess-list match
Photo evidenceGPS & locationPresence scanSignature & sign-offEvery field change is logged with before/after values.
Time to value

How soon you see impact

Value compounds as data accumulates. Here is the typical ramp after go-live.

Now
Wk 4
Wk 8
Wk 12
Wk 16

Zero

Missed critical PM tasks

−10–30%

Cooling energy

Within SLA

Alarm acknowledgement

Calendar → trend

UPS replacement planning

Week 1–2

Halls, CRAC, UPS and generator assets tagged; schedules live.

Week 3–4

Escalation matrix enforcing SLA acknowledgements.

Week 8–12

Cooling and battery trends drive energy and replacement decisions.

Week 12+

Client and insurer packs exportable on demand.

Assets we track

Purchase to retirement, per asset

  • CRAC units, chillers & cooling towers
  • UPS strings & batteries
  • Diesel generators & transfer switches
  • FM-200 / Novec suppression
  • Environmental & leak sensors
  • Biometric access & mantraps
Compliance frameworks

Audit-ready, continuously

Uptime Institute Tier standardsASHRAE thermal guidelinesNFPA fire codesSOC 2 / ISO 27001 (physical)OSHAFM Global / carrier & client SLAs

Evidence is captured as work happens and exportable for regulators, insurers and auditors in one click.

FAQ

Common questions

No. It proposes; certified engineers approve and execute under change management.

Every check is timestamped, photo-verified and attributable, exportable as SLA and insurer packs.

Yes — a centralised asset registry with per-tenant environmental data isolation.

Book a demo

See your property running live

Bring a floor plan and your compliance obligations. We'll map your hierarchy, generate a week of tasks and show the evidence trail end to end.

  • 30-minute guided walkthrough, no slides
  • Your property types and countries modelled live
  • Free tier immediately after the call