Solution playbook

Commercial Offices

Comfort tenants renew on. Costs landlords can defend.

HVAC energy, tenant comfort and lease evidence in one place — with the biggest controllable opex line cut and churn reduced by faster resolution.

At a glance
−30%
HVAC energy
−50%
Comfort complaints
−80%
Evidence pack prep time
Value

What it changes for commercial offices

Cut the largest controllable opex

HVAC versus occupancy scheduling trims 15–30% of the biggest energy line.

Reduce tenant churn

Faster MTTR and reliable comfort keep tenants renewing rather than shopping for space.

One-click insurer and lease evidence

Maintenance and inspection proof is packaged for underwriters and lease obligations.

Deflect front-desk workload

A tenant assistant handles routine requests so the desk handles people, not tickets.

Day-to-day automation

How it automates daily operations

Work is generated from schedules, real-world events or ad-hoc requests, auto-assigned to the right team, and cannot be closed without its evidence.

Scheduled

4 of 5 workflows · Runs on a clock or calendar

Event

1 of 5 workflows · Fires from a real-world trigger

On-demand

0 of 5 workflows · Raised ad hoc by staff or public

Scheduled

Common-area & restroom cleaning

Multiple times daily

Fixed schedules with restocking and photo-verified completion.

Scheduled

HVAC filter replacement

Monthly / quarterly per AHU

Due dates per asset with parts and labour cost captured against the unit.

Scheduled

Elevator & generator checks

Daily / weekly / monthly

Operational checks daily, weekly no-load and monthly full-load generator tests.

Scheduled

Security patrols & exit verification

Per shift / weekly

QR-verified rounds confirm emergency exits are clear and secure.

Event

Tenant request intake

On submission

Comfort and maintenance requests become tasks with SLA clocks and resolution evidence.

Incidents & evidence

How incidents and fields are handled

Each incident type carries its own severity, SLA, captured fields and escalation path — with every change logged.

HVAC failure in extreme weather

HighSLA 1h
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Escalates to engineering with the zone’s service history and affected tenant list.

AHU / zone IDSetpoint vs actualTenant impactDowntime durationParts used

Water leak / pipe burst

HighSLA 1h
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Links the leak to meter telemetry and notifies affected tenants automatically.

Meter anomaly readingAffected floors / tenantsIsolation timeDamage photos

Elevator entrapment

HighSLA 1h
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Dispatches the AMC vendor with the lift’s certification and response SLA attached.

Cab IDDurationPassenger countTechnician certResponse SLA

Fire alarm activation

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Notifies the fire marshal and building management with the full panel log.

Zone / devicePanel logEvacuation statusEscalation timestamps
Photo evidenceGPS & locationPresence scanSignature & sign-offEvery field change is logged with before/after values.
Time to value

How soon you see impact

Value compounds as data accumulates. Here is the typical ramp after go-live.

Now
Wk 4
Wk 8
Wk 12
Wk 16

−15–30%

HVAC energy

−30–50%

Comfort complaints

−20–35%

Emergency repairs (lifts/chillers)

−60–80%

Lease / insurer pack prep

Week 1–2

AHUs, lifts and zones tagged; tenant portal live.

Week 4–6

Request SLAs and comfort tracking reduce complaints.

Week 8–12

Occupancy-based HVAC scheduling cuts energy spend.

Week 12+

Predictive chiller and lift maintenance; one-click packs.

Assets we track

Purchase to retirement, per asset

  • HVAC, chillers & VAV boxes
  • Lifts (passenger & freight)
  • Fire / life-safety systems
  • Water pumps & heaters
  • Generators & UPS
  • Security (CCTV, access, intercom)
Compliance frameworks

Audit-ready, continuously

NFPAOSHAADALocal building codesTenant lease complianceEPA (cooling towers, refrigerant, Legionella)

Evidence is captured as work happens and exportable for regulators, insurers and auditors in one click.

FAQ

Common questions

Only within tenant-agreed comfort bands; material overrides require facility-manager approval.

Analytics stay anonymised and within the building’s data boundary.

No — it adds demand-driven scheduling and evidence on top; BMS and access data feed forecasting.

Book a demo

See your property running live

Bring a floor plan and your compliance obligations. We'll map your hierarchy, generate a week of tasks and show the evidence trail end to end.

  • 30-minute guided walkthrough, no slides
  • Your property types and countries modelled live
  • Free tier immediately after the call