Solution playbook

Senior Living & Aged Care

Duty of care, proven.

Fall risk, medication safety and infection control are logged continuously, building family trust and a defensible duty-of-care record.

At a glance
−35%
Fall incidents
−40%
Emergency vendor call-outs
−70%
Licensing evidence prep
Value

What it changes for senior living & aged care

Fall risk flagged earlier

Zone and round data surface at-risk residents before a second fall, with corrective tasks.

Duty of care on the record

Rounds, checks and notifications build family trust and a strong legal defence.

Rostering matches care load

Acuity-based staffing aligns labour with resident needs rather than a fixed roster.

Outbreak warning in a vulnerable group

Infection clusters are detected early so isolation starts before spread.

Day-to-day automation

How it automates daily operations

Work is generated from schedules, real-world events or ad-hoc requests, auto-assigned to the right team, and cannot be closed without its evidence.

Scheduled

5 of 5 workflows · Runs on a clock or calendar

Event

0 of 5 workflows · Fires from a real-world trigger

On-demand

0 of 5 workflows · Raised ad hoc by staff or public

Scheduled

Unit housekeeping & linen

Daily per unit

Room, linen and bathroom sanitization with photo verification.

Scheduled

Medication room & oxygen checks

Daily sign-off

Crash cart and oxygen-cylinder pressure checks recorded per shift.

Scheduled

Night rounds & door checks

Per shift

Attendant rounds and memory-care door checks proven by QR/NFC scans.

Scheduled

Wellness rounds

Daily

Vitals where applicable, with a family update log.

Scheduled

Kitchen & clinic sanitation

Daily

Food-temperature logs and physiotherapy/clinic sanitization to FSSAI hygiene.

Incidents & evidence

How incidents and fields are handled

Each incident type carries its own severity, SLA, captured fields and escalation path — with every change logged.

Resident fall

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Notifies nurse and family immediately and preserves the round history for the period.

Exact locationTimeInjuryVitalsWitnessesFamily notification timestamp

Medication error / missed dose

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Escalates to the clinical lead and locks the MAR entry for review.

ResidentDrug / doseTimeMAR recordStaff sign-off

Wandering / missing resident

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Triggers a search workflow and compiles the door and round logs.

Last seenDoor-check logRound / CCTV dataSearch start timeFound location

Infection cluster / fever outbreak

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Correlates symptoms and isolation actions to flag an emerging outbreak.

WingCase countSymptomsIsolation actionsTrend vs prior weeks
Photo evidenceGPS & locationPresence scanSignature & sign-offEvery field change is logged with before/after values.
Time to value

How soon you see impact

Value compounds as data accumulates. Here is the typical ramp after go-live.

Now
Wk 4
Wk 8
Wk 12
Wk 16

−20–35%

Fall incidents

−25–40%

Emergency vendor call-outs

−20–35%

Family complaints / disputes

−50–70%

Licensing / insurer prep

Week 1–2

Units, rounds and equipment digitised.

Week 4–6

Medication and oxygen checks with shift sign-off running.

Week 8–12

Family updates and dispute evidence reduce complaints.

Week 12+

Fall-risk trends drive corrective maintenance and rostering.

Assets we track

Purchase to retirement, per asset

  • Oxygen concentrators & crash carts
  • Wheelchairs, beds & monitors
  • HVAC / heating
  • Fire systems & evacuation chairs
  • Generators & emergency lighting
  • Mobility aids & call bells
Compliance frameworks

Audit-ready, continuously

State elder-care licensingNational Building Code + Fire NOCFSSAI (central kitchen)Bio-Medical Waste Rules (clinic)RPWD Act (accessibility)Local health / pollution norms

Evidence is captured as work happens and exportable for regulators, insurers and auditors in one click.

FAQ

Common questions

No. Qualified staff make all care decisions; the system drafts, flags and records only.

No continuous surveillance. Only operational door and round logs, per resident and family consent.

Nurse-approved wellness summaries and incident notifications keep communication consistent.

Book a demo

See your property running live

Bring a floor plan and your compliance obligations. We'll map your hierarchy, generate a week of tasks and show the evidence trail end to end.

  • 30-minute guided walkthrough, no slides
  • Your property types and countries modelled live
  • Free tier immediately after the call