Solution playbook

Convention Centres

Turnaround on SLA. Readiness, proven.

Event-triggered hall turnarounds with SLA timers, pre-event readiness verification and per-event compliance packs that win organiser trust.

At a glance
SLA
Turnover compliance
Per event
Compliance pack
Pre-doors
Readiness verification
Value

What it changes for convention centres

Turnover overruns stopped

Event-triggered workflows with SLA timers prevent exhibitor penalties and organiser churn.

Failures caught before doors open

HVAC, lighting, rigging and exit checks verified with photos pre-event.

Readiness becomes a selling point

Per-event compliance packs differentiate you with organisers and insurers.

Zone-based incident routing

Incidents auto-escalate to the hall manager and control room by zone.

Day-to-day automation

How it automates daily operations

Work is generated from schedules, real-world events or ad-hoc requests, auto-assigned to the right team, and cannot be closed without its evidence.

Scheduled

3 of 5 workflows · Runs on a clock or calendar

Event

2 of 5 workflows · Fires from a real-world trigger

On-demand

0 of 5 workflows · Raised ad hoc by staff or public

Event

Hall turnover cleaning

On event end, SLA timer

Clean and inspect with a countdown to the next event’s doors-open.

Event

Pre-event setup verification

Per event

Floor marking, power points, signage and rigging anchor checks.

Scheduled

HVAC / lux / dimmer checks

Daily + pre-event

Per-hall comfort and lighting levels verified against event requirements.

Scheduled

Banquet kitchen & cold storage

Daily

Sanitization and cold-storage temperature logs per kitchen.

Scheduled

Rigging load tests & dock checks

Per event / monthly

Truss load tests and anchor verification with certified sign-off.

Incidents & evidence

How incidents and fields are handled

Each incident type carries its own severity, SLA, captured fields and escalation path — with every change logged.

Rigging / truss / stall collapse

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Escalates to the hall manager and safety officer with the load-test record.

Rig-point IDLoad-test recordAnchor inspectionRigger sign-offStructure photoInjury count

Hall turnover overrun

HighSLA 1h
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Alerts the operations lead with completion percentage and penalty exposure.

Hall IDEvent end timeSLA timerTask completion %State photoPenalty exposure

Power outage / DG failure

CriticalSLA 15m
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Notifies electrical and event teams with the generator test trend.

DG IDLoad-test trendTransfer-switch statusEvent impactRestoration time

Food poisoning (banquet)

HighSLA 1h
  1. Open
  2. Acknowledged
  3. Investigating
  4. Escalated
  5. Resolved

Routes to the banquet team and health officer with temperature history.

Kitchen / cold-room tempBatchStall IDFSSAI logSymptom count
Photo evidenceGPS & locationPresence scanSignature & sign-offEvery field change is logged with before/after values.
Time to value

How soon you see impact

Value compounds as data accumulates. Here is the typical ramp after go-live.

Now
Wk 4
Wk 8
Wk 12
Wk 16

Evidenced

Turnover SLA compliance

Before doors

Pre-event failures blocked

Auto-generated

Per-event compliance pack

Load-test trend

DG failure prediction

Week 1–2

Halls, rigging points and assets digitised.

Week 3–4

Event-triggered turnarounds with SLA timers live.

Week 4–6

Pre-event verification and per-event packs generated.

Week 8–12

Generator and HVAC maintenance shifts to predictive.

Assets we track

Purchase to retirement, per asset

  • Hall AHUs & chillers
  • Truss, rigging & dimmers
  • Substations, DG & UPS
  • Fire & smoke extraction
  • Banquet ovens & cold rooms
  • Lifts & operable walls
Compliance frameworks

Audit-ready, continuously

National Building Code + Fire NOCMass-gathering permissionsStructural / rigging safety certsFSSAI (banquet kitchens)Electrical safety (state inspector)Event liability insurance

Evidence is captured as work happens and exportable for regulators, insurers and auditors in one click.

FAQ

Common questions

Yes — a confirmed booking auto-generates turnover, setup-verification, kitchen and security tasks.

No. Structural and rigging go/no-go stays a certified human decision; the system ranks risk and assembles evidence.

Yes — per-event packs covering fire NOC items, FSSAI, structural/rigging and electrical checks.

Book a demo

See your property running live

Bring a floor plan and your compliance obligations. We'll map your hierarchy, generate a week of tasks and show the evidence trail end to end.

  • 30-minute guided walkthrough, no slides
  • Your property types and countries modelled live
  • Free tier immediately after the call